We value your satisfaction and want to ensure a seamless shopping experience with us. Our return and refund policy are designed to provide you with peace of mind. If you encounter any issues with your purchase, here's what you need to know:

1. RETURNS: You have 7 days from the date of purchase to initiate a return. The item must be unused, in its original packaging, and accompanied by a proof of purchase.

2. REFUNDS: Once we receive and inspect the returned item, we will process your refund within 7 business days. The refund will be issued to your original payment method.

3. EXCHANGES: If you wish to exchange the item for a different size, color, or design, please contact our customer support team, and we'll assist you accordingly.

4. DAMAGED or DEFECTIVE Items: In the unlikely event of receiving a damaged or defective item, please reach out to us within 48 hours of delivery. We will replace the item or provide a full refund.

5. NON-RETURNABLE Items: Certain items, such as personalized or customized products, are non-returnable unless they are damaged or defective.

6. RETURN SHIPPING: You are responsible for the return shipping costs unless the return is due to our error.

7. PROCESS: To initiate a return or for any further assistance, please contact our customer support team with your order details by filling the contact form.

At JB3 Custom Printing, we strive to provide exceptional quality and service. If you have any questions or concerns about our return and refund policy, please don't hesitate to reach our customer support team at (info@jayb3services.com). We are here to assist you and provide any necessary guidance. Your satisfaction is our top priority.